Vendredi 26 Avril 2019 - 03:45 Ile Maurice Contact & Devis gratuit Location voiture maurice Rental car mauritius

CAR RENTAL CONDITIONS

Simple conditions and no hidden fees

At AKD Car Rental, we wish to differentiate us from other rental companies with our customer satisfaction commitments, simple conditions and no hidden fees.

Our rental conditions

Mode of payment and currency

We accept payment in Euros and Mauritius Rupees.

  • You can pay cash and by cheque (free of charge)
  • You can pay by credit card : surcharge of 3% is applicable (mauritius bank fees)

Age or seniority conditions of license

You need to have 21 years old to rent our cars and seniority is not requiered to allow everyone to enjoy rental cars in Mauritius.

Additional driver

With AKD Car Rental, there are NO EXTRA CHARGES for the second driver.

Deposit

We do not require any DEPOSIT in order not to hinder you in your holiday budget. The customer signs a contract that binds him to pay for the excess in case collision / theft / damage.

Excess

In the case you are faulty in an accident, intentional or unintentional damage and vehicle theft, we are obliged to charge you the excess insurance :

  • Scooter : 200€ (about Rs 8,000)
  • Car : 500€ (about Rs 20,000)

Duty exemption option

You want to protect yourself against unforeseen events during your rental?

AKD Car Rental offers optimal protection with the "excess exemption " available for rentals exceeding 3days.

Excess exemption price sarts from 3€/d for scooters (about Rs 110), and 8€/d for cars (about Rs 320) depending on the type of vehicle. Do not hesitate to contact us or request an Express Rental Car Quote and stating that you want the EXCESS EXEMPTION in the comment section.

Driving License

The client must provide a valid driver's license from his/her state or country and international licenses are also acceptable.

Fuel

Fuel must be returned with the same quantity that you were provided with.

Return/refund and cancellation policy

AKD Car Rental Ltd, charges 20% of the total rental amount to secure your booking whilst booking online.

Any notice of cancellation is to be sent by email: info@akd-locationvoiture.com and we shall acknowledge the good receipt as well as confirm the transfer of fund once effected by us.

Hirer shall bear all administration or commission fees for all refunds by bank transfers.

Note that there is no refund once a contract has been signed and a rental has started.

There will be no refund on unused days or for early return.


We refund for cancellation as follows:

There is a full refund if you cancel your booking up to 7 days prior to start date.

There is no refund for notice of cancellation for less than 7 days

If your booking is made in a time frame less than 7 days before pick up, there will no refund in the event you decide to cancel afterwards.

Amendment to your booking for cancelling optional extras or reduction in the number of days of rental is possible if made less than 48 hours before pick up. Remaining amount to be paid on delivery will in this case be adjusted.

No refund is made for a no show or failure to produce documentations such as driver's license, passport/ ID card, credit card etc.

Confidentiality and personal data

Users have, in accordance with the provisions of the Law of 6 January 1978, a right of access to data concerning them, as well as a right to modify, rectify and delete if they are actually collected.


It is sufficient for them to exercise this right to send a postal or electronic mail to info@akd-locationvoiture.com.


The personal data relating to the Users, collected directly through the forms and indirectly during its navigation to and on the site www.akd-locationvoiture.com, and all future information, are intended only for an exclusive use of AKD Car Rental, as part of the implementation of the services offered to Users on the site www.akd-locationvoiture.com, as well as for the compilation of statistics for internal use, and are not the subject of no communication or transfer to third parties, other than the service providers with whom they may have asked to be put in contact, as well as the technical service providers in charge of managing the site www.akd-locationvoiture.com, which are required to respect the confidentiality of the information and to use it only for the specific operation for which they must intervene.
Users' data will also be used to reinforce and personalize communication with them, in particular through newsletters to which they may subscribe.


An unanswered question?

We are at your disposal to answer your questions and helping you for your car rental in Mauritius at the following telephone number: +230 57 65 32 81 or by email at info (at) akd-locationvoiture.com

Have a good day and see you soon !